IT Help Group Personal Technology Support Plans

Keep your computers, smart phones, tablets, satellite system and internet service up and running with one of our affordable plans. All plans include 24/7 remote technical support delivered by certified technicians.

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(855) 564-0739

Silver Plan

The perfect up-time plan for all your personal technology needs, including computing, communications, and entertainment.

Gold Plan

Our Unlimited Remote Support plan plus the added security of award-winning computer protection software.

Platinum Plan

Our Unlimited Remote Support plan plus 100 gigabytes off-site data back-up and award-winning computer protection software.

$9.95 * / household per month
No Setup Fees.
No Annual Commitment.
$12.95 * / household per month
No Setup Fees.
No Annual Commitment.
$19.95 * / household per month
No Setup Fees.
No Annual Commitment.
Remote Support Services Remote Support Services
Technological advances allow for our technicians to take control of your computer and resolve your issues over the internet. Our technicians can also talk you through common trouble-shooting procedures for mobile devices and network peripherals.
Remote support minutes each month30 minutesUnlimitedUnlimited
24/7 access to certified U.S. technicians
Operating System issues
Software support and installation
Satellite and Internet connectivity support
Hardware diagnostics and trouble shooting
Connect with support by phone, chat, or email
On-Site Support Services Remote Support Services
14,000+ qualified, insured techs solve computer problems at your home or office. Simply call our Tech Support Helpline or visit the website to schedule an appointment at rates significantly less than the cost of a typical on-site service call.
Discounted Onsite Support Membership Rates$89.95 per hour ** $89.95 per hour ** $89.95 per hour **
Certified and insured on-site technicians
Expedited emergency service available
$25,000 Service Guarantee Remote Support Services
We are so confident in the accuracy and safety delivered by our technicians that we offer restoration services of up to $25,000 if you experience any data loss as the result of an onsite or remote service call.
Restoration services up to $25,000
Self-Help Solutions Library Remote Support Services
Our self-help library contains over 120,000 solutions for dealing with common problems associated with computers, software, operating systems, gaming consoles, appliances, and more.
Unlimited access to articles and DIY instructions
Best Practices Assessment Remote Support Services
Take our complimentary BPA that is designed to evaluate your computing environment and improve performance and security through a series of recommendations.
A progressive interrogation of your hardware, software, operating system, and security
Custom recommendations for improvement based on your environment
Computer Protection Software Remote Support Services
BitDefender Internet Security Plus, a Gold Award winner from, provides exceptional protection from viruses, spyware, malware, and phishing.
Operating System issues
Malware and phishing protection
Data vault folder encryption
Virtual file shredder
Secure Data Backup Remote Support Services
Automatically backup your valuable data, sync files between multiple computers, and securely share selected data with co-workers and business partners.
Unlimited offsite data storage
Automated backup scheduling
Sync data between networked devices
Unlimited secure data sharing rooms
Securely access your data from anywhere on the web

* Plus taxes where applicable
** Minimum appointment time of 30 minutes